Legal

Privacy policy

Effective 7 October 2026 · Infonex Pty Ltd (“we”, “us”), Australia · admin@infonex.com.au

Summary

• You can use the whole guide without creating an account. Nothing identifies you.
• If you sign in with Apple or Google, we store your name, email and the content you create (saved places, checklist, trips, tips, photos, tickets) so it syncs across your devices.
• Location is used only on your phone to show nearby places and give directions. It is never sent to our servers.
• We do not sell data, do not use advertising SDKs and do not track you across other apps or websites.
• You can delete your account and everything linked to it from inside the app.

What we collect and why

Without an account

The app stores your saved places, checklist progress, check-ins and interests on your phone only. It downloads public content (places, dishes, deals, restaurants), weather from the National Environment Agency and exchange rates from Frankfurter. These requests contain no personal identifiers.

With an account

When you sign in with Apple or Google we receive a unique user ID, your name (if you share it) and your email address. We use them to create your profile and to let you delete your account. Apple may provide a private relay email instead of your real one.

Content you create is stored in our database so it can sync and, where you choose, be shared:

• Saved places, checklist progress, check-ins and interests (private to you).
• Trips, their stops and members. Anyone with your trip’s share code can view and edit that trip and will see your display name.
• Tips, ratings and photos you post. These are public to all app users together with your display name.
• Ticket wallet entries, including any screenshot you attach. These are private to you and stored in a locked bucket that only your account can read.

Usage analytics

We record simple product events (for example “viewed a place”, “saved a place”, “tapped a ticket link”) with a timestamp and, if signed in, your user ID. We use this to understand which features are useful. We do not use third-party analytics or advertising SDKs.

Location

The Map tab asks for location permission the first time you open it. Your location is processed on the device by Apple’s MapKit to show the blue dot and to open directions. We never receive or store your location.

Photos

When you attach a photo to a tip or a ticket, the app uses Apple’s photo picker, which gives us access only to the photo you select.

Third parties

• Supabase hosts our database, authentication and file storage in the Sydney region.
• Apple and Google provide sign-in. Their privacy policies apply to the sign-in step.
• Booking partners (for example Klook, KKday, GetYourGuide, Trip.com, Booking.com, Agoda, Airalo, Saily) open in your browser when you tap a link. Some links include a referral code that may earn us a commission at no cost to you. Purchases happen on their sites under their terms and privacy policies.
• Data sources: Open-Meteo (weather), ExchangeRate-API (rates), Wikimedia Commons (photos). The app requests these directly; no personal data is sent.

Retention and deletion

Account data is kept until you delete your account. Choose Profile → Delete my account and data in the app; this removes your profile, trips, tips, photos, tickets and analytics events linked to your ID immediately. You can also email us and we will do it within 7 days.

Children

The app is not directed at children under 13 and we do not knowingly collect their data.

Your rights

Under the Australian Privacy Act and, where applicable, the GDPR and New Zealand’s Privacy Act, you can ask for a copy of your data, correct it or have it deleted. Email admin@infonex.com.au.

Changes

We will post any changes here and update the effective date. Material changes will be announced in the app.